|Practice Reinforcement: Catch Others Doing Something Right! |
What you radiate, you attract! What you focus on expands.
People will treat you the way you teach them to treat you.
Think about what actually nourishes and encourages you to produce and perform well. Usually it is mostly about others being impressed, being dazzled and proud of you. You are often driven to do well because of your own self-concept, your values, and the regard, respect, cheering, and reinforcement you receive from others.
In company cultures (and most families), there are usually three ways in which people find out how they are doing in the minds of others:
1. Criticism, pejorative remarks, “constructive criticism”
2. Silence, absence of any reaction, indifference
3. Reinforcement, encouragement, compliments,
MOST OF THE TIME PEOPLE RECEIVE LOTS OF #1 AND #2: Criticism and silence. They even say with relief… “no news is good news!” However, the price on long-term performance is huge. The result is that most people end up severely EMOTIONALLY MALNOURISHED. They eventually run out of inspirations and emotional reserves to keep producing at high levels.
So, remember the following axiom:
IF YOU REINFORCE BEHAVIOR YOU LIKE IN OTHERS, YOU ARE LIKELY TO GET MORE OF THAT BEHAVIOR!